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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynnette Troub

Lynnette Troub

June 17, 2026

5  out of  5
rating by Lynnette Troub
"While so many of my neighbors and friends complain about their rising insurance premiums….I just got a $18.00 reduction on my monthly homeowners and car 🚗 insurance bundled bill…..If you’re looking for phenomenal service with professionals….Then look no further than Shalyn Clarke’s State Farm agency, and ask for either Shalyn or Arlena…..They will make sure you’re treated Right ☎️😎….LKT"
We responded:
"Thanks Lynnette for your wonderful 5-star review! My team and I love helping customers like you with all your insurance needs! "
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Dwayne Rush

June 12, 2026

5  out of  5
rating by Dwayne Rush
"⭐⭐⭐⭐⭐

I would like to recognize Cindi Choe for the outstanding service she provided. She is one of the kindest and most helpful insurance agents I have ever worked with. Cindi went above and beyond by following up with me several times and taking the time to explain all of my options in a way that was easy to understand.

Because of her dedication and knowledge, she was able to save me approximately $2,500 per year on my homeowners insurance by helping me bundle my home and auto policies. That is a significant savings, and I truly appreciate the effort she put into finding the best solution for me.

I normally do not enjoy talking with salespeople, but Cindi never made me feel pressured. She was professional, patient, informative, and genuinely cared about helping me. Her customer service is exceptional, and she turned what is usually a stressful process into a pleasant experience.

Thank you, Cindi, for your hard work and for treating me like a valued customer. State Farm is fortunate to have someone like you representing their company.

— Dwayne Rush"
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Linda Galloway

May 15, 2026

5  out of  5
rating by Linda Galloway
"I just got off the phone with Leslie at Shalyn Clark, State Farm. Leslie has helped me more than once. She has decided best coverage for me and always figures out a way to optimize good rates and all discounts that could apply. She goes above and beyond her job description. I’m sure. Great person to work with and I can let her come up with options and we can review them with her expertise and come up with the best plan. Feeling comfortable with today’s transaction. Thanks, Leslie."
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Kathleen Wright

May 1, 2026

5  out of  5
rating by Kathleen Wright
"Cindy Choe is so friendly and takes care of my needs so quickly any time I need her. Shalyn Clark is an amazing agent who cares about her clients and her team!"
We responded:
"Thanks, Kathleen for the 5-star review and positive comments about Cindy and Shalyn’s insurance agency! So glad we continue to meet all of your insurance needs."
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Quintin Everett

May 1, 2026

5  out of  5
rating by Quintin Everett
"Cindy is very professional and knowledgeable ! She is a delight to work with."
We responded:
"Quintin, thanks for the 5-star review! Thanks for the wonderful remarks about Cindy! We love building our insurance agency with customers like you!"
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Jacob Fitzgerald

April 30, 2026

5  out of  5
rating by Jacob Fitzgerald
"Well detailed, efficient, and great customer service. I am pleased with everything."
We responded:
"Jacob, thanks for taking time to share your positive feedback. We appreciate you and your business. "
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Kyle DeLong

April 30, 2026

5  out of  5
rating by Kyle DeLong
"Cindy helped me get back on the road! 10/10 won’t be going anywhere else!"
We responded:
"Kyle, thanks so much for your kind remarks. I am delighted that you were pleased with Cindy’s service. "
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Sylvia Ford

April 30, 2026

5  out of  5
rating by Sylvia Ford
"Great company. Cindy C takes care of me. Very informative person."
We responded:
"Sylvia, thanks for the 5-star review and sharing your positive insurance experience with your Account Manager, Cindy! We love building our business with customers just like you."
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Amira Farah

April 30, 2026

5  out of  5
rating by Amira Farah
"Cindy Choe at State Farm is amazing! She is always quick to respond, super helpful, and makes insurance feel easy instead of overwhelming. You can tell she genuinely cares about her clients and goes above and beyond to make sure everything is taken care of. So grateful to have her as our agent!!"
We responded:
"Thanks,Amira for your wonderful comments about Cindy. We are so glad you had a positive experience at our insurance agency! "
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Alexis Campbell

April 30, 2026

5  out of  5
rating by Alexis Campbell
"Cindy Choe was an absolute delight to work with! Her and everyone I have came in contact with at the office has gone above and beyond."
We responded:
"Thanks, Alexis, for the awesome 5 star review! Cindy is an absolute delight and has a wealth of insurance knowledge. We look forward to having you in our agency! "
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Rhonda Blackburn

April 12, 2026

5  out of  5
rating by Rhonda Blackburn
"We have worked with this State Farm office for years, and Debbie Wise has consistently provided exceptional service. Most recently, she guided us to request an escrow analysis, which helped us uncover an issue with our mortgage servicer—not our insurance. Her knowledge, transparency, and willingness to walk us through every detail made a stressful situation much easier. We highly recommend this office."
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Ashley Brunet

March 25, 2026

5  out of  5
rating by Ashley Brunet
"Shaylyn Clark has a wonderful agency that is very professional and organized. She is very kind and helpful . Cynthia Choe has done a wonderful job helping with any questions , reminders , etc.. Cynthia Choe stays on top of her tasks and makes sure she takes such good care of her customers! This agency has my vote !!! I would refer them to anyone !"
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Skylar Brunet

March 24, 2026

5  out of  5
rating by Skylar Brunet
"I’ve had a very positive experience working with this insurance office. They are professional, knowledgeable, and take the time to clearly explain policy details so everything is easy to understand. I would definitely recommend this office to anyone looking for reliable and trustworthy insurance services"
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Craig Brunet

March 23, 2026

5  out of  5
rating by Craig Brunet
"The best service you could ever ask for. Recently, our long-term insurance agent owner retired, and all current customers were sent to new homes. So you can imagine with a sudden surprise such as this as well as being transferred to a new agency, was a little unsettling at first. State Farm couldn’t have taken better care of me than this. They sent me to the best agency. This team really cares about our needs as well as the recent reallocation of our policies. I feel like they just welcomed us into the family. Shalyn Clark and team!! You’re the best!!"
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D c

March 23, 2026

5  out of  5
rating by D c
"My wife and I recently transferred to Shalyn Clark State Farm Agency and have been so impressed with the professionalism and prompt service by the staff. Always courteous and willing to assist us with our insurance needs."
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Yesenia Reyes

March 21, 2026

5  out of  5
rating by Yesenia Reyes
"Really love this office, Irma Martinez is the best! She’s always available to answer my question and assist with a kind and great attitude!"
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Brian Martinez

March 20, 2026

5  out of  5
rating by Brian Martinez
"I had a really great experience with this State Farm office! The team was awesome—especially Irma. She was super friendly, helpful, and made everything feel easy and stress-free. She took the time to answer my questions and made sure I felt comfortable with everything.

You can tell this office really cares about their customers and providing good service. The whole process was smooth from start to finish, and I truly appreciate the help I received. I’d definitely recommend them to anyone looking for a reliable and welcoming insurance team!"
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Mark Wilhite

March 19, 2026

3  out of  5
rating by Mark Wilhite
"At one time I would give Shalyn Clark State Farm 5 stars. That was back when my contact there was Chris, that was later replaced by Ivan, that was later replaced by Ernie (I think was his name), and in more recent times, Debbie. My frustration lies in that over time, it has become more challenging to get to a "live" person to talk to at Shalyn Clark. I recently traded cars and when I called the office, even past 9AM, the hours stated they open, I would get a message that I was calling after hours. Then, after that, when calling back about 4 more times, I would get a recorded message to leave a message. Fed up with their lack of response, I just moved my business to another State Farm Agent. I am happy with my State Farm insurance. I have just become unhappy with my Agent office. When I finally did get a call back last week, I was told they don't answer their phone when they have staff meetings. Sorry, but I find this unacceptable. Someone should be answering the phone during what is promoted as their office hours. It tells me your clients are not priority. Perhaps have your staff meeting at 8AM, so you are ready for your clients at 9AM, when you state your office is open? At the very least have someone sit out of your staff meetings to answer calls that come in beginning at 9AM? Anyway, I am hopeful my new State Farm Agent office will deliver customer service I expect from State Farm and also not be changing my point of contact so frequently."
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Pete Zoni

March 17, 2026

5  out of  5
rating by Pete Zoni
"I have been with State Farm for over 10 years. Agent Shalyn Clarke’s office has done an awesome job from helping with any claims and have helped on questions and issues over the years. Lori Walker is amazing as our contact in the support she provides for her clients. Thank you Lori and Shalyn."
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Donna Brinkley

February 26, 2026

5  out of  5
rating by Donna Brinkley
"Debbie Wise at Shalyn's office has helped me numerous times!! She does so quickly and with a beautiful attitude.
Shalyn has been my agent for decades. I rely on these ladies, and consider them friends."
We responded:
"Donna, thank you for the 5-star review and for recognizing Debbie! She is one of our strongest account managers. Thank you for your business and we look forward to serving you with your insurance needs in the future."
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Roz Faulhaber

December 20, 2025

5  out of  5
rating by Roz Faulhaber
"We've been a client of Shalyn Clark State Farm for many many years and with State Farm for over sixty years. Shalyn Clark and her staff provide superior, individual customer service! They take the time to listen and talk with their clients, making us feel like family and that we truly matter! In particular, whenever we call, and we hear Arlena's voice you can hear the friendliness and sincerity from Arlena. Arlena is an extraordinary representative of Shalyn Clark State Farm! When we speak with Arlena, we can rest assured Arlena will ensure our needs, questions, concerns are answered or directed to the correct staff member. At Shalyn Clark 's office if you wish to speak with Shalyn, she will take the time to talk with you! Shalyn and her staff genuinely care about their clients, and we feel honored to utilize Shalyn Clark as our State Farm agent! 😀"
We responded:
"Roz, we are thankful for your feedback! It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Lynnette Troub

Lynnette Troub

December 16, 2025

5  out of  5
rating by Lynnette Troub
"I have been with Shalyn Clark’s agency for over 50 years and remain there because of the service and courtesy of both Shalyn and Arlaina. Appreciatively Lynnette Kay Troub"
We responded:
"Thank you, Lynnette, for taking the time to share your thoughts! We're glad to know you are satisfied with the service at our State Farm Office. If you ever have any questions or need assistance, we are her to help!"
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Carmelo Rangel

October 16, 2025

5  out of  5
rating by Carmelo Rangel
"This State Farm office is amazing! Everyone is super friendly and easy to work with. Brandi at the front desk is awesome always welcoming and helpful. Varlisa is great too and really takes the time to explain everything clearly. Highly recommend this team if you’re looking for great service and people who care!"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us since your satisfaction is our top priority! So glad Brandi and Varlisa took great care of your needs. We look forward to continuing to support your insurance needs."
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K. O.

October 1, 2025

5  out of  5
rating by K. O.
"Ms. Veronica quickly solved my auto withdrawal monthly payment issue today. Thank you."
We responded:
"Thank you for your 5-star review! So glad that Veronica could help you with your insurance needs. My State Farm team and I are happy to be your good neighbor!"
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cesar ayala

September 30, 2025

5  out of  5
rating by cesar ayala
"Great place i
been there more than 20 years"
We responded:
"Thank you so very much for the 5-star rating. So glad we could help you with your insurance needs."