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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Roper

May 8, 2025

5  out of  5
rating by Dennis Roper
"I asked for a complete review of my Home/ Auto/ Umbrella for my upcoming renewal. Bert was extremely helpful and had my quotes by the next day. He was very knowledgeable and professional. I did switch all my coverages to State Farm. They saved me over $1,000 with better coverage. I would recommend them for your comparisons. Thanks Bert!"
We responded:
"Thank you Dennis for the wonderful 5-star review and your awesome comments on the service you received from Bert. We are happy to be your good neighbor and appreciate you as our insurance customer. Thanks for placing your trust in our hands for all your insurance needs!"
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Terry Peters

May 6, 2025

5  out of  5
rating by Terry Peters
"Been doing business with Shalyn Clark many years! Best Insurance ever! Recently decided to move back to Tx and worked with Bert and Ivan, both handled my insurance needs way above expectation! These gentlemen are good team members and they both represent State Farm very well! I appreciate very much how they helped make this move easier for me providing my home and auto insurance."
We responded:
"Thanks Terry for the 5-star review and the wonderful remarks about the customer service you received from Bert and Ivan. Our team strives to provide great customer service while helping meet insurance needs. Welcome back to Texas!"
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David & Marna Yerigan

May 3, 2025

5  out of  5
rating by David & Marna Yerigan
"Susan Thompson displays the kind of customer service we don't see much anymore. She gives me straight information and follows up with any commitment. What a great insurance agent! It is a joy to work with her."
We responded:
"Thank you David and Maria for the awesome 5-star review and your wonderful comments on the service you received from Susan. Our team is happy to be your good neighbor and appreciates you as our insurance customer. Thanks for placing your trust Lin our hands for all your insurance needs!"
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mirwais sakhi

April 30, 2025

5  out of  5
rating by mirwais sakhi
"Great service. Ms Veronica was very helpful!"
We responded:
"We are thankful for your feedback! So glad Veronica was able to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jenna Fitzgerald

April 29, 2025

5  out of  5
rating by Jenna Fitzgerald
"I had such a great experience working with Bert when setting up my policy. He answered all my questions, made sure I had the same coverage I previously had, and he was very informative about the different bundles and discounts I could have. He did not make me feel pressured to sign up for anything, which I greatly appreciated! I am sure to recommend him to everyone I know!"
We responded:
"Thanks, Jenna, for taking the time to share your thoughts! We’re glad to know you appreciated the customer service you received from Bert at our State Farm office. If you ever have any questions or insurance needs, we’re here to help!"
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Oswaldo Polanco

April 28, 2025

5  out of  5
rating by Oswaldo Polanco
"La corredora deja muy en alto a la empresa por su amabilidad y dedicación en resolver los problemas de sus clientes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your customer satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vickie Guillory

April 28, 2025

5  out of  5
rating by Vickie Guillory
"I’ve been using Shalyn Clark’s office for about 4 years now and have had a great experience. Ivan is always easy to get in contact with and is efficient in handling any policy changes. Highly recommend!"
We responded:
"Thank you Vickie for the 5-star review and the compliments on Ivan’s customer service. So glad our team handles your insurance needs in an efficient and thorough manner. Love building our business with customers just like you!"
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Jennifer Ruiz

April 23, 2025

5  out of  5
rating by Jennifer Ruiz
"My name is Jesse Payan. I recently had the pleasure of working with Ivan Zuniga for my life insurance needs, and I couldn't be more satisfied with the experience. From our first conversation, Ivan was professional, knowledgeable, and incredibly patient in answering all my questions. He took the time to thoroughly understand my financial goals and personal situation before presenting options that were tailored specifically for me. Ivan made what could have been a complicated and overwhelming process feel simple and straightforward. I never felt rushed or pressured—just well-informed and confident in my decisions. What stood out the most was Ivan’s genuine care and dedication. He clearly puts his clients’ best interests first and is committed to finding the right fit, not just making a sale. If you're looking for someone trustworthy, attentive, and experienced to guide you through life insurance planning, I highly recommend Ivan Zuniga. You’ll be in great hands."
We responded:
"Thank you, Jesse for the awesome 5-star review and the wonderful comments on the service you received from Ivan. My State Farm team and I are happy to be your good neighbor and appreciate you as our insurance customer. Thanks for placing your trust in our hands for your life insurance needs and all your insurance needs. We love building our business with customers just like you!"
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Jose Rocha

March 26, 2025

5  out of  5
rating by Jose Rocha
"Estoy muy satisfecho con State Farm la atencion es buena y me gustan los precios. Grasias Shalyn Clark!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Gracias por su opinión. Estamos gustosos de poder servirle con nuestros seguros de carros."
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Toni Pearson

March 26, 2025

5  out of  5
rating by Toni Pearson
"I had issues accessing the SF Portal for a couple of months. I contacted several departments trying to reach someone who could help. Once Shalyn was aware of situation she was able to reach out to Matt who took care of the issue. My computer time clock is always a few minutes off, once I corrected the time the Portal was accessible. Thank you for taking the time to help out."
We responded:
"Thanks Toni for the 5-star review! We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Wanda Marie

March 14, 2025

5  out of  5
rating by Wanda Marie
"I have been with SF since I was 16yrs old, I am now 66. I have never had any problems. The agents are professional, empathetic, knowledgeable and always ready to assist. Thank you for everything ❤️ if you are looking for awesome agents they are the ones to go with!"
We responded:
"Wanda, thank you so very much for the 5-star review! Our team is so happy to be your good neighbor, and we greatly appreciate your business. Thank you for the awesome remarks and we look forward to helping you with your insurance needs again."
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Nancy Aspaas

February 25, 2025

5  out of  5
rating by Nancy Aspaas
"I have been a State Farm customer for over 30 years but it’s not loyalty that keeps me coming back, it’s the fact that every time I need something-they deliver. Period. Most recently, I was working with agent Lori Walker who expertly helped me navigate the stressful task of purchasing a new vehicle. She prepped me ahead of time so I’d have the right paperwork, sent me everything I need so it would be at my fingertips, and as always delivered a great rate communicated clearly. Lori is delightful to work with. She did the insurance part, but also took the time to get excited with me about my new car! I would send anyone I know straight to her and her team with no hesitation."
We responded:
"Nancy, thank you so much for the 5-star review! My State Farm team and I are happy to be your good neighbor! Lori is an awesome and knowledgeable agent and always provides excellent customer service. Thank you for your feedback, and it is a pleasure to work with you in meeting your insurance needs."
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Reebs1

February 19, 2025

5  out of  5
rating by Reebs1
"I had such a good experience with Ivan Z. in this office. I left last year because I was searching for a less expensive policy but honestly if I would have spoken with Ivan first he would have explained the importance of longevity within State Farm. I regret leaving and now that I'm back I'll be directing all of my insurance business to Ivan. He was so patient, polite, professional and helped me understand insurance rates so well. It's too bad that all insurance agents don't seem to care about their clients like Ivan does. It's worth the extra expense to have peace of mind and Five Star Customer Service."
We responded:
"Thanks so much for the 5-star rating and awesome comments regarding Ivan's excellent customer service provided during your visit. We are thankful for your feedback, and it is a pleasure working with you to meet your insurance needs."
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XxLegacyxX Odom

January 7, 2025

5  out of  5
rating by XxLegacyxX Odom
"Veronica was amazing!! She Took care of everything I needed very promptly. I’m impressed."
We responded:
"Thanks for the 5-star rating! We are delighted to know you had a great experience with Veronica and our State Farm insurance agency. If you ever need any assistance in the future, please do not hesitate to reach out. We are here to help you with your insurance needs!"
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Geraldine Walston

January 3, 2025

5  out of  5
rating by Geraldine Walston
"I went to the State Farm office on Precinct Line Rd in Hurst, Tx to have the insurance set up for my car and home. I was introduced to an insurance account representative Mr Ivan Zuniga. He was an amazing representative, he took the time and was very patience with me, he answered all of my questions and even missed his lunch break, helping me!!! I appreciate his dedication. He gave me an insurance quote for my car and home that was very reasonable and it was within my budget, I was very pleased with that quote. I must say Ivan was very professional and knowledgeable as an insurance representative for State Farm. I will definitely let my friends and family know of the exceptional service I got from State Farm insurance Agency. Thank you very much!!!"
We responded:
"Geraldine, thank you for the 5 star rating and the compliments about the service received from our team especially Ivan. We greatly appreciate your feedback, and it is our pleasure to assist you with all of your insurance needs!"
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Melody Hufman

December 13, 2024

5  out of  5
rating by Melody Hufman
"I have been a client of Shalin Clark for over 30 years. I came for the customer service. Debbie was always willing to help me with how certain purchases would affect my insurance. I have stayed for the customer service. I have had my share of claims over 30 years. Debbie helped me when my house was flooding and I didn’t know what to do. Varlisa has helped me navigate claims. In a particularly stressful time, Shalin called me personally to encourage and to help me. I couldn’t recommend them more highly. They are more than my insurance agency, they are a critical part of my team."
We responded:
"Melody, thank you so much for the 5 star review and the awesome compliments for Debbie and Varlisa. They are the best in customer service and we love working with customers like you to ensure you have the best experience as well as the best insurance coverage we can offer."
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Dee Clark

December 11, 2024

5  out of  5
rating by Dee Clark
"Bert has been very helpful in getting my policy started and instructing me on how to get discounts."
We responded:
"Thanks, Dee for the awesome 5* review and for recognizing Bert as a great help in getting your insurance needs met. We value you as our insurance customer and enjoy providing the best service possible."
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Sohail Virani

November 22, 2024

5  out of  5
rating by Sohail Virani
"Ivan is amazing. Very knowledgeable insurance agent. Always answers the call. Very professional. Would recommend .."
We responded:
"Thanks for the 5-star review and the wonderful remarks about Ivan and his awesome customer service. We value you as our insurance customer and enjoy providing the best service possible."
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rob kube

November 21, 2024

5  out of  5
rating by rob kube
"Quick with a quote! Actual policy was so much cheaper than the quote!!! I have been with this agency for many years. They are always eager and go the extra mile to help! FANTASTIC!"
We responded:
"Thanks so much for the 5-star review! So glad Nicole was able to help you with your insurance needs in a very timely manner. We love building our insurance business with customers like you! "
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Natalie Pearson

November 20, 2024

5  out of  5
rating by Natalie Pearson
"I'm very pleased with my experiences at Shalyn Clark's State Farm Insurance Agency. Since I switched to them for my auto and renter's insurance policies a few years ago, they have consistently provided courtesy and cost savings. My most recent experience concerning an inquiry, due to a move, was no different! I'm grateful for Bert's help and patience! Due to my work schedule we played phone tag quite a bit, but he was always timely in attempting to reach me via phone and was prepared with quotes. He is relatively new in his position at the agency but demonstrated courtesy and knowledge. I appreciated that if he was uncertain about a question I asked, he inquired of colleagues. I highly recommend Shalyn Clark's State Farm Insurance Agency!"
We responded:
"Thank you for you 5-star review and the wonderful remarks regarding Bert's help with your insurance needs. My State Farm team and I are happy to be your good neighbor and love building our insurance business with customers just like you!"
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Jasmineee.

November 17, 2024

5  out of  5
rating by Jasmineee.
"Im going to be honest I was in a panic Ms.V (Veronica R) took CARE OF me buying insurance for once was quite comfortable!"
We responded:
"Thank you so much for your 5-star review for the service you received from Veronica in helping with your insurance needs. She is a wonderful account manager, and we love helping customers like you with all your insurance needs."
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Cyndi Evans

November 9, 2024

5  out of  5
rating by Cyndi Evans
"I have been using Shalyn Clark and her team for quite a few years. They have always been fair and are quick to respond to any requests I have made. Even got recommendations from them for a roofer and interior painting after a storm. It’s so handy to have a local agent that I trust and feel comfortable asking questions. She has a wonderful full staff also. I would highly recommend Shalyn Clark for your insurance needs."
We responded:
"Cyndi, we love working with customers like you for all your insurance needs. We are excited to know you had a positive experience with us as your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Richard Meager

November 8, 2024

5  out of  5
rating by Richard Meager
"I have been a customer of Shalyn for over 40 years and have always been very pleased with the care, concern, and professionalism of her staff and Shalyn herself. Shalyn will not hesitate to personally get involved when needed and has guided me through some difficult situations many times. I am very pleased that i have continued to use her office for all my insurance needs and will certainly continue to."
We responded:
"Richard, thanks so very much for your heartfelt sentiments regarding my team and myself. It is an honor to work with you and your family for all your insurance needs. We appreciate you and your business over these many years. Shalyn"
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Kiko

November 7, 2024

5  out of  5
rating by Kiko
"I've been searching for auto insurance since traveller's was gonna kick us to the curb w high rates.im a single father of 4 kids and moved to hurst ,tx area in April.i soon after started getting mail correspondence from Shalyn Clark state farm insurance agency and kept ignoring the letters until one morning I decided u know what let me call the agency and get a quote, u never know.And so shalyn was busy and so I was redirected to a really super nice lady by the name of mrs.Veronica Roacha,she then started speaking to me and said she was willing to help w the quote and she sounded so nice and I got a good vibel from her and so I agreed and so she proceeded w the begining the process and it was the most peaceful and delightful experience I've ever had with an insurance agency u know,most times you dread because it is a headache plus.But Mrs Roachas professllism and patience was beyond words and by the end of the day she had mine and my children's quotes and it was unbelievable I couldn't believe it to be honest!! It blew away travelers ins by far and showed her commitment in making it right for the customers. Kuddos and blessing to Mrs.Veronica Roachas expertise ,knowledge and compassion she has ,and it always attributes to I believe is her boss mrs Shalyn Clark and her staff.thnk you so much and I highly recommend this agency and mrs.Veronica Roacha to everyone, seriously, I don't say this things lightly and I speak the truth .May God bless the Shalyn Clark agency at state farm and Mrs Veronica Roacha and everyone for helping me and my children and making it right for us all.what a blessing. Thank you Mrs Roacha 🙏❤ Robert Ramirez :)"
We responded:
"Robert, thank you so very much for your comments and compliments for Veronica and my team. We love working with customers just like you and helping with all your insurance needs. Shalyn"
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Jennifer Rogers

September 11, 2024

5  out of  5
rating by Jennifer Rogers
"Ivan is amazing! He ALWAYS returns calls and explains things in a way it is easy to understand. The can’t recommend them enough!"
We responded:
"Jennifer, thanks for your kind and thoughtful comments. You have made my day as well as Ivan’s! We appreciate you and your business. "